Last updated: 26-06-2025
1. Company Information
UAZ-Specials
Pollaan 43
7202 BV Zutphen
The Netherlands
Phone / WhatsApp: +31 (0)575 229 300
Email: info@uaz-specials.com / support@uazparts.com
Chamber of Commerce: 76066827
VAT: NL860495565B01
IBAN: NL57RABO0351776028
2. Scope of Application
These Terms and Conditions apply to all purchases made through UAZPARTS.COM, whether by private individuals (B2C) or business customers (B2B). By placing an order, the customer agrees to be bound by these Terms. All products are offered subject to availability.
3. Prices and Payment
All prices displayed on our website include VAT, unless stated otherwise. Payment is required at the time of order placement. We accept a wide range of payment methods, including Visa, MasterCard, PayPal, iDEAL, Apple Pay, Google Pay, Shop Pay, Union Pay, and others supported by Shopify. While we strive for accuracy, no rights can be derived from apparent errors in pricing or product availability.
4. Shipping and Delivery
We offer worldwide shipping through trusted carriers such as DHL, PostNL, and DPD. Orders shipped within the Netherlands are typically delivered within 1–2 business days. International shipping times vary by destination. Tracking information is provided via email and can also be accessed in your account. Shipping costs depend on the destination, weight, and size of the package. We do not guarantee free shipping thresholds unless explicitly stated.
UAZPARTS.COM is not responsible for delays caused by customs processing, carrier disruptions, or force majeure events. Customers outside the EU are responsible for any applicable import duties or taxes.
5. Right of Withdrawal (Consumers Only)
Consumers within the EU have the legal right to cancel their purchase within 14 days of receiving the goods, without providing a reason. To exercise this right, the product must be unused and returned in its original condition and packaging. Return shipping costs are borne by the customer. Contact us before initiating a return to receive approval and instructions.
Return address:
UAZ-Specials – Returns Department
Pollaan 43
7202 BV Zutphen
The Netherlands
6. Warranty and Liability
We provide a two-year legal warranty on manufacturing defects for consumer purchases (B2C). This warranty does not cover wear-and-tear parts, incorrect installation, misuse, or issues arising from off-road use or modifications. Warranty for business purchases (B2B) is only provided if explicitly stated on the product page. Unless agreed otherwise, B2B transactions are made on an "as-is" basis.
UAZPARTS.COM is not liable for indirect or consequential damages, including but not limited to labor costs, loss of income, vehicle downtime, or towing fees. It is the customer’s responsibility to ensure compatibility and to install the product correctly. We recommend contacting us in advance if there is any doubt.
7. Product Use and Responsibility
Our products are intended for use in classic, modified, off-road, and utility vehicles. Fitment details are provided as guidance only unless otherwise confirmed. Installation must be performed by a qualified professional. Customers are responsible for verifying vehicle compatibility and ensuring legal and safe usage.
8. Privacy and Cookies
We value your privacy. Please refer to our Privacy Policy for detailed information. Our website uses cookies and analytics tools to enhance performance and user experience. By using our services, you consent to the use of cookies as described.
9. Governing Law and Jurisdiction
All transactions and these Terms are governed by the laws of The Netherlands. Any disputes shall be submitted to the competent Dutch court, unless mandatory consumer protection laws dictate otherwise. EU customers may also use the EU’s online dispute resolution platform: https://ec.europa.eu/consumers/odr
10. Language and Validity
These Terms are drafted in English. In the event of a conflict with any translation, the English version shall prevail. If any provision is deemed invalid or unenforceable, all remaining terms shall remain in effect.
11. Contact
If you have questions about these Terms or need assistance, please contact us. We are available by phone, WhatsApp, and email — unless we’re deep in the woods with no signal.